Warranty

Last updated: 30/01/25

Warranty Policy

Welcome to our warranty policy page. We stand behind the quality of our fitness equipment and want to ensure you get the most value from your purchase. Please read this warranty information carefully to understand your coverage and how to maintain your equipment.

Warranty Coverage

Our warranty covers defects in materials and workmanship under normal home use conditions. This warranty applies only to products purchased directly from our website or authorised retailers. All of our products are designed and warranted for home use only. Any commercial use of our products will immediately void the warranty. 

Warranty Periods

We provide the following warranty periods for our products:

• Dumbbells, Kettlebells, Racks, and Benches: One (1) year from the date of purchase
• Weight Vests: Sixty (60) days from the date of purchase
• Resistance Bands: Thirty (30) days from the date of purchase

What's Not Covered

The following situations are not covered under our warranty:

• Commercial use of any kind unless stated on product description
• Normal wear and tear
• Damage from misuse or accidents
• Improper maintenance or storage
• Unauthorised modifications
• Water damage or rust
• Cosmetic issues that don't affect performance

Product Care and Maintenance

To ensure the longest possible life for your equipment, please follow these essential maintenance guidelines: 

Dumbbells and Kettlebells (1 Year Warranty) Our dumbbells and kettlebells are covered against manufacturing defects under normal home use conditions. Store your weights in a dry area away from moisture to maintain their condition. Clean them with a dry cloth after each use to remove any chalk, sweat, or debris. While our weights are built to withstand regular training, repeatedly dropping them on hard surfaces can void the warranty. Any modifications to the original structure will void the warranty. Keep all equipment away from moisture to prevent rust development, which isn't covered under warranty.

Racks and Benches (1 Year Warranty) Perform monthly checks to ensure all bolts are tight and secure. Clean all surfaces regularly with a dry cloth. Store your equipment in a dry area and immediately wipe away any moisture to prevent rust. Any modifications to the frame structure will void the warranty.

Weight Vests (60 Days Warranty) Our weight vests are covered against manufacturing defects. Allow your weight vest to air dry completely after each use to prevent odour and material breakdown. Before cleaning, remove all weights from the vest to maintain its structure. Any modifications to the vest or improper washing methods will void the warranty. Store in a dry area and only clean with mild soap when necessary.

Resistance Bands (30 Days Warranty) Always inspect your resistance bands before using them. Store bands away from direct sunlight to prevent degradation. Keep them away from sharp objects that could cause damage, and store them loosely coiled when not in use. Any cuts, tears, or stretching beyond normal use will void the warranty.

Warranty Claims Process If you experience issues with your equipment within the warranty period:

1. Visit our Contact Page 
2. 2. Provide the following information:

• Order number
• Product name and model
• Date of purchase
• Description of the issue
• Photos or videos showing the problem

3. Our customer service team will review your claim and provide further instructions within 2 business days.

Additional Terms

• This warranty is non-transferable
• Proof of purchase is required for all warranty claims
• Shipping costs for warranty returns may be covered at our discretion
• We reserve the right to modify this warranty at any time For any questions about our warranty policy or product maintenance, please visit our Contact Page. Our team is here to help you get the most out of your fitness equipment.